FAQ
We visited around 500 education. Here is some questions frequently asked. You got yours ? Call us at 9772 4402.
I am running well with Excel or Hand Written Docs. Why a computer system?
1. It looks professional. Parents get printed receipts and check attendance accurately. They trust you more.
2. Save your staff’s time. Focus in building relationship with parents. Education is relationship business
3. Student data is your asset. It worth protection more than Excel
4. Check student information anywhere, especially if you have branches.
I tried other vendor(s) but failed. Why should I trust you ?
1. We can grow with 50 customers in 2 years.
2. Unlimited trial of schooltracs. Confirm until you know us fully.
3. Pay us small amount of monthly fee as long as our service and product help you. No commitment of period.
There are other vendors. Why you?
1. Some major brands use our service for over 2 years.
2. Our customer base ranged from Tutorial and Language Center, Dance, Music and Art Center, Playgroup Centers … Our experience surely cover your cases.
3. This FAQ shows how much we care.
What's the monthly payment for ?
1. Support: If your staff got question, call us or email us
2. Update : New features, bug fix and performance enhancement for free.
3. Daily Data backup: you could recover to previous snap shot
Where is your data stored ? Is it secured ?
1. Our system is hosted in a well secured HKNET data center.
2. We’ll sign Non Disclosure Agreement. We can touch data only for data import and technical support.
How much will it cost to tailor make ... ?
1. SchoolTracs is flexible enough to handle most scenarios, so it serves our client nicely already.
2. For additional reports, it’s around HKD 2,000 ~ HKD 3,000.
3. For other modules, it ranges from HKD 4,000 – 6,000