8. WHAT ARE YOUR PRIVACY RIGHTS?
9. DO WE MAKE UPDATES TO THIS POLICY?
10. HOW CAN YOU CONTACT US ABOUT THIS POLICY?
WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that
you provide to us such as name, contact information, passwords,
security data.
We collect personal information that you voluntarily provide to
us when registering on our the Sites , express an interest in
obtaining information about us or our products and services,
when participating in activities on the Sites or otherwise
contacting us.
The personal information that we collect depends on the context
of your interactions with us and the Sites, the choices you make
and the products and features you use. The personal information
we collect can include the following:
Name and Contact Data. We collect your first
and last name, email address, postal address, phone number, and
other similar contact data.
Credentials. We collect passwords, password
hints, and similar security information used for authentication
and account access.
Payment Data. All payment data is processed
and stored by our payment processor and you should review its
privacy policies and contact the payment processor directly to
respond to your questions.
All personal information that you provide to us must be true,
complete and accurate, and you must notify us of any changes to
such personal information.
Information automatically collected
In Short: Some information — such as IP
address and/or browser and device characteristics — is collected
automatically when you visit our Sites.
We automatically collect certain information when you visit,
use or navigate the Sites. This information does not reveal your
specific identity (like your name or contact information) but
may include device and usage information, such as your IP
address, browser and device information (such as your mobile
device ID, model and manufacturer), version information,
operating system, language preferences, referring URLs, device
name, country, location and information about how and when you
use our Sites and other technical information. This information
is primarily needed to maintain the security and operation of
our Sites, and for our internal analytics and reporting
purposes.
Like many businesses, we also collect information through
cookies and similar technologies.
Information collected through our App
In Short: We may collect information regarding
your geo-location, mobile device, push notifications, when you
use our apps.
If you use our App, we may also collect the following
information:
● Geo-Location Information. We may request access or permission
to and track location-based information from your mobile device,
either continuously or while you are using our mobile
application, to provide location-based services. If you wish to
change our access or permissions, you may do so in your device’s
settings.
2. HOW DO WE USE YOUR INFORMATION?
In Short: We process your information for
purposes based on legitimate business interests, the fulfillment
of our contract with you, compliance with our legal obligations,
and/or your consent.
We use personal information collected via our Sites for a
variety of business purposes described below.
We use the information we collect or receive:
● To facilitate account administration. We use
the information you provide to us to administer and maintain
your account, including creating and updating your account,
verifying your identity, maintaining, updating, administering
and processing a record of your use of our Sites, and completing
transactions, including processing or facilitating
payments.
● To provide you with our Sites and services.
● To send administrative information. We may
use your personal information to send you product, service and
new feature information and/or information about changes to our
terms, conditions, and policies.
● Fulfill and manage your orders. We may use
your information to fulfill and manage your orders, payments,
returns, and exchanges made through the Sites.
● To protect our Sites. We may use your
information as part of our efforts to keep our Sites safe and
secure (for example, for fraud monitoring and prevention).
● To enable user-to-user communications. We
may use your information in order to enable user-to-user
communications (e.g. for the purposes of teachers transmitting
journal entries to students, or for students to inform teachers
when they are on medical leave).
● To enforce our terms, conditions and policies.
● Customer support. To assist you when you
contact us, such as responding to and investigating any of your
questions or concerns, and monitoring and improving our customer
support services.
● Legal and administrative purposes. We may
use your personal data to investigate or handle any incidents,
claims or disputes, or as otherwise required by law or requested
by any law enforcement or regulatory authorities, courts or
other governmental agencies. We may also use your personal data
in relation to any legal proceedings concerning you.
● Mergers and Acquisitions. To enable an
actual or proposed assignee or transferee of our rights or
business (or portions thereof) to evaluate or carry out the
transaction intended to be the subject of the assignment or
transfer or to enable us to evaluate or carry out a proposed or
actual assignment or transfer of a third party’s rights or
business (or portions thereof) to us.
● For other business purposes. We may use your
information for other business purposes, such as data analysis,
identifying usage trends, determining the effectiveness of our
promotional campaigns and to evaluate and improve our Sites,
products, services, marketing and your experience.
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
In Short: We only share information with the
parties listed below, for the purposes set out in (2)
above.
We only share and disclose your information in the following
situations:
● Compliance with Laws. We may disclose your
information to any person or entity to whom we are under an
obligation or otherwise required to make disclosure under the
requirements of any law or rules, regulations, codes of
practice, guidelines or guidance given or issued by any legal,
regulatory, governmental, tax, law enforcement or other
authorities, binding on or applying to us, or with which we
expected to comply, where we are legally required to do so in
order to comply with applicable law, governmental requests, a
judicial proceeding, court order, or legal process, such as in
response to a court order or a subpoena (including in response
to public authorities to meet national security or law
enforcement requirements).
● Vital Interests and Legal Rights. We may
disclose your information where we believe it is necessary to
investigate, prevent, or take action regarding potential
violations of our policies, suspected fraud, situations
involving potential threats to the safety of any person and
illegal activities, or as evidence in litigation in which we are
involved.
● Vendors, Consultants and Other Third-Party Service
Providers.
We may share your data with third party vendors, service
providers, contractors or agents who perform services for us or
on our behalf and require access to such information to do that
work. Examples include: payment processing, data analysis, email
delivery, hosting services, customer service and marketing
efforts. We may allow selected third parties to use tracking
technology on the Sites, which will enable them to collect data
about how you interact with the Sites over time. This
information may be used to, among other things, analyze and
track data, determine the popularity of certain content and
better understand online activity. Unless described in this
privacy policy, we do not share, sell, rent or trade any of your
information with third parties for their promotional
purposes.
● Business Transfers. We may share or transfer
your information in connection with, or during negotiations of,
any merger, sale of company assets, financing, or acquisition of
all or a portion of our business to another company.
● Other Users. We may share your information
with another user in the limited circumstances where
user-to-user communications are enabled (e.g. for the purposes
of teachers transmitting journal entries to students, or for
students to inform teachers when they are on medical
leave).
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other
tracking technologies to collect and store your information.
When you visit our Sites, we may collect information about your
computer or device automatically through cookies or similar
technologies. Cookies are text files sent from a website and
placed on your computer or device to collect standard Internet
log information and visitor behaviour information. We use
cookies and other tracking mechanisms for system administration,
to track information about your use of our website, to improve
your browsing and user experience and to deliver relevant
content and advertisements based on your preferences, location
and usage patterns.
Most browsers are set to accept cookies by default. You can set
your browser not to accept cookies. However, some of the
features of our Sites may not function as a result.
5. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long
as necessary to fulfill the purposes outlined in this privacy
policy unless otherwise required by law.
We will only keep your personal information for as long as it
is necessary for the purposes set out in this privacy policy,
unless a longer retention period is required or permitted by law
(such as tax, accounting or other legal requirements).
When we no longer need to process your personal information for
the purposes set out in this privacy policy, we will either
delete or anonymize it, or, if this is not possible (for
example, because your personal information has been stored in
backup archives), then we will securely store your personal
information and isolate it from any further processing until
deletion is possible.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal
information through a system of organizational and technical
security measures.
We have implemented appropriate technical and organizational
security measures designed to protect the security of any
personal information we process. However, please also remember
that we cannot guarantee that the internet itself is 100%
secure. Although we will do our best to protect your personal
information, transmission of personal information to and from
our Sites is at your own risk. You should only access the Sites
within a secure environment.
7. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data
from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children
under 18 years of age. By using the Sites, you represent that
you are at least 18 or that you are the parent or guardian of
such a minor and consent to such minor dependent’s use of the
Sites. If we learn that personal information from users less
than 18 years of age has been collected, we will deactivate the
account and take reasonable measures to promptly delete such
data from our records. If you become aware of any data we have
collected from children under age 18, please contact us at
info@schooltracs.com.
8. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may access and correct your
information. You may also review, change, or terminate your
account at any time.
Access and correction
You have the right to access and correct your personal data
held by us as a data user/data controller, at any time, by
sending an email to info@schooltracs.com.
For your personal data that has been collected and used by the
education centre that you are attending, please contact the
education centre directly.
In order to ensure that your personal data is kept as accurate
as possible, please notify us at the email address above of any
changes to your personal data.
Account Information
If you would at any time like to review or change the
information in your account or terminate your account, you can:
● Contact us using the contact information provided.
Upon your request to terminate your account, we will deactivate
or delete your account and information from our active
databases. However, some information may be retained to prevent
fraud, troubleshoot problems, assist with any investigations,
enforce our Terms of Use and/or comply with tax or other legal
obligations.
Cookies and similar technologies:
Most Web browsers are set to accept cookies by default. If you
prefer, you can usually choose to set your browser to remove
cookies and to reject cookies. If you choose to remove cookies
or reject cookies, this could affect certain features or
services of our Sites.
Opting out of email marketing:
You can unsubscribe from our marketing email list at any time
by clicking on the unsubscribe link in the emails that we send
or by contacting us using the details provided below. You will
then be removed from the marketing email list – however, we will
still need to send you service-related emails that are necessary
for the administration and use of your account. To otherwise
opt-out, you may:
● Contact us using the contact information provided.
In Short: We are not responsible for the
privacy practices of Third Party Sites.
Our Sites may contain links to other third party websites and
applications, including those of our payment processors,service
providers or social media services (“Third Party Sites”). We do
not own or control, and are not responsible for, the privacy
practices of those Third Party Sites. The information that you
share with Third Party Sites will be governed by the specific
privacy policies and terms of service of the Third Party Sites
and not by this Privacy Policy. We encourage you to remain alert
if you follow any links to leave our Sites, and to review the
privacy policies of those Third Party Sites so that you are
aware of how your personal data may be collected and used by
such third parties. By providing these links we do not imply
that we endorse or have reviewed these sites. Please contact the
Third Party Sites directly for information on their privacy
practices and policies.
10. DO WE MAKE UPDATES TO THIS POLICY?
In Short: Yes, we will update this policy as
necessary to stay compliant with relevant laws.
We may update this privacy policy from time to time. The
updated version will be indicated by an updated “Revised” date
and the updated version will be effective as soon as it is
accessible. If we make material changes to this privacy policy,
we may notify you either by prominently posting a notice of such
changes or by directly sending you a notification. We encourage
you to review this privacy policy frequently to be informed of
how we are protecting your information.
11. HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have questions or comments about this policy, you may
email us at info@schooltracs.com.