Yes, both apps are included with your subscription at no extra cost.
You can check attendance in the Student Profile for each student, see overall attendance in the Timetable, and
use the Reports section to filter by different criteria or dates. If a student is absent, you can also see if
they have rescheduled their lesson.
Simply add a new order or enrollment, and you’ll have the option to create an invoice or record a payment
to generate a receipt. Invoices for future billing cycles are created automatically, and both can be sent to
students by email or through the Student App.
Lessons can be rescheduled through the Timetable or by students using the Student App. You can reschedule a
lesson to a different date, postpone it, or split one lesson into three separate sessions.
Paying for SchoolTracs is easy—just use your credit card. Your subscription fee will be automatically charged
at the end of each month.
SchoolTracs maintains documented data-protection and account-management practices. Centres should review the
current assurance information during evaluation and apply their own privacy policies, staff procedures and
legal requirements.
“Active Students” are defined as students who have enrolled in at least one class in a given calendar month.
For the purpose of calculating your monthly fee, the number of active students is determined at the branch
level and averaged over the previous three full months. If a single student enrolls in two different branches,
they will be counted as one active student in each branch. Any adjustments to your subscription fee based on
this calculation will be applied in the following month.
No, you don’t. SchoolTracs is a pay-as-you-go service. To terminate, simply provide one month’s notice before
your desired end date.
You can upload and import your class fee, product fee, students and
rooms in CSV directly to SchoolTracs during trial period.
No. SchoolTracs supports an unlimited number of student and staff accounts, so your centre can grow without
per-user caps. Your subscription is based only on your number of active students.
Our friendly support team is here to assist you — whether it’s a technical issue or a general inquiry.
450 subscribers
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SchoolTracs
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Frequently Asked Questions
Are the Student and Teacher Apps included in the monthly subscription?
How can I check student attendance?
How do I create invoices and receipts?
How can I reschedule lessons for students?
How can I pay for SchoolTracs?
Is my data secure and private?
How is my number of active students calculated?
Do I have to sign long-term contracts?
Can I import my existing data?
Are there limits on the number of students or staff I can add?
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