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2 min read|

SchoolTracs Mobile APP enhances communication with parents


SchoolTracs Mobile APP enhances communication with parents

Everyday your staff handle numerous payments or schedule enquiries from parents. SchoolTracs designed a Mobile APP for parents to easily get information about their children’s courses schedules and outstanding payment any time. It saves parents time calling your centre and waiting until your staff are free to answer their enquiries. And it also saves your staff effort and enhances transparency of operation with parents.


Pay tuition fee online through mobile APP

Payment reminders can be sent through SchoolTracs mobile app. Once parents have received payment reminders, they can pay for tuition through the mobile app. The APP lists all unpaid lessons for parents to know all outstanding payments clearly. The SchoolTracs mobile app supports a wide range of popular payment options, including AliPay, Apple Pay, and all major credit cards. When parents have paid for tuition, they will receive a digital receipt instantly on the app. Parents can easily keep track of payment records.


Receipts records are listed clearly

Keeping receipts records for parents is important. Parents may forget the last payment and sometimes call your centre to ask for previous payment records. In order to confirm whether their children have attended all lessons they paid for. Handling lots of these payment enquiries is time consuming for your staff. The mobile APP lists all the receipts, parents can check the payment history easily. And they can download the digital receipt if they need it.


Check attendance records and lessons schedule easily

Parents might forget the lessons their children have taken, then call your centre to ask for their attendance records. Besides, parents cannot search lesson schedules easily if you give the parents a lesson schedule on paper. On the mobile APP, parents can view by themselves how many lessons their children have attended. It saves admin staff time answering this kind of enquiries. Parents can also easily apply sick leave for children through the mobile app.


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