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ENQUIRY CRM

Turn Enquiries into Enrolments

A simple CRM built for education centres to capture every enquiry, track follow-ups clearly, and understand what truly converts into students.

Complete enquiry records for follow-ups

Keep Enquiries for Future Marketing and Sales

All valuable enquiry information, stored for analysis and future follow-ups.

  • Save complete contact details so no enquiry is ever lost, even if enrolment happens later.
  • Record marketing sources to understand which channels bring real value.
  • Keep a chronological follow-up history inside each enquiry for easy reference and team visibility.

Track New and Prospecting Enquiries Clearly

Know exactly where each enquiry stands — and how your funnel is performing.

  • Update enquiry status as New, Prospecting, or Lost to reflect real progress.
  • Convert an enquiry into a student only when enrolment actually happens.
  • View your entire enquiry funnel at a glance to evaluate follow-up effectiveness and conversion performance.
Enquiry progress and ownership overview
Convert enquiries into student records when ready

Connect Enquiries from Anywhere

Bring enquiries in automatically — without cluttering your student list.

  • Import enquiries from different sources, such as Google Forms, via Zapier.
  • Keep enquiries in a dedicated list, separate from enrolled students.
  • Maintain a clean, accurate student database while nurturing enquiries at their own pace.

Frequently Asked Questions

Does SchoolTracs have a CRM for tracking new enquiries?

Yes. SchoolTracs includes a built-in CRM that tracks every enquiry through stages: New, Prospecting, and Lost. Staff can log notes, set follow-up reminders, and see the full conversation history for each prospect.

How does SchoolTracs convert an enquiry into an enrolled student?

Once a prospect is ready to enrol, you can convert the enquiry record into a student profile in one click, carrying over all contact details and notes without re-entering data.

Can I track which marketing channel brought in an enquiry?

Yes. When creating an enquiry, staff can record the marketing source such as Instagram, referral, or Google. This lets you see which channels are generating the most leads and inform future spending decisions.

Can the CRM send follow-up reminders to staff?

Yes. You can add follow-up tasks to each enquiry so staff are reminded to contact prospects at the right time, reducing leads that fall through the gaps.

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Streamline your education business here. Whether you are private tutors or owner of multiple educational institutions, we have all the features you need.